Refund policy
Refund & Exchange Policy for Digital Products
Thank you for shopping with us. Please read our policy carefully before completing your purchase.
No Refunds on Digital Products
All digital sales are final. Once your order has been processed and the digital product has been delivered, we are unable to offer refunds, exchanges, or cancellations under any circumstances.
Exchanges
Exchanges on digital products are not accepted.
Exceptions / Non-Returnable Items
- All digital products are non-refundable and cannot be returned.
- Refunds or exchanges cannot be provided for sale items or gift cards.
Consumer Rights
Under UK law, digital products are exempt from the right to a cooling-off period. Once the product has been delivered and access has been granted, you are not entitled to a refund or exchange.
Contact Us
If you have any questions or concerns regarding your order or would like more information about our products before purchasing, please contact us at info at zadefilm do co dot uk We are happy to assist you.